Terms of Service

Article 1

Cooperation Scope

These Terms of Service ("Terms") apply to all business activities conducted between JuHong SPORTS (hereinafter "JuHong" or "we") and any individual, team, enterprise, or organization (hereinafter "Client" or "you") who purchases, orders, or otherwise engages with our products and services.

Applicable Services Include

OEM / ODM Manufacturing

Custom production to client specifications or JuHong designs

Wholesale & Bulk Orders

Large-volume procurement of in-stock or manufactured items

Design & Sampling Services

Professional design consultation, pattern-making, and sample production

Cross-Border Logistics

Global shipping and export documentation support

Product Categories Covered

⚽ Football 🏀 Basketball 🏉 Rugby ⚾ Baseball 🏓 Table Tennis 🏸 Badminton 🏃 Track & Field 🏅 Marathon

By placing an order or signing a cooperation agreement, you confirm that you have read, understood, and agreed to all provisions in these Terms. These Terms constitute a legally binding agreement between you and JuHong SPORTS.

Article 2

Order Rules

Minimum Order Quantity (MOQ)

1 pc

Custom Orders

No minimum requirement for fully customized items

12 pcs

Wholesale (Stock)

Per SKU for in-stock wholesale items

50 pcs

Branded Labels

Minimum for private label or branded woven tag orders

* MOQ requirements may vary by product category and customization complexity. Specific terms will be confirmed in writing at the time of order.

Payment Terms

Standard Orders

50% Deposit + 50% Balance

50% deposit required to confirm order; remaining 50% balance due before shipment.

Rush / Emergency Orders

100% Prepayment

Full payment required upfront for orders with expedited 3-day production timelines.

Long-Term Partners

Net 30 / Custom Terms

Flexible payment terms available for established clients with a verified cooperation history. Subject to credit review.

Accepted payment methods: T/T (Bank Wire), PayPal, Western Union, Alibaba Trade Assurance, and other mutually agreed methods. All prices are quoted in USD unless otherwise stated.

Delivery Timeline

Order Confirmation

Production begins only after deposit is received and order details (design files, sizes, quantities) are finalized and approved in writing.
Standard Lead Time: 7-15 Business Days

Applies to custom orders of 100-5,000 pcs. Exact lead time varies by complexity and quantity.
Rush Orders: As Fast as 3 Business Days

Available for in-stock items or simplified designs. Additional rush fees may apply. Subject to production capacity at time of order.
Shipment & Transit Time

Delivery timelines quoted above refer to production lead time only and do not include international transit time. JuHong is not liable for delays caused by customs clearance, force majeure, or carrier issues.

Article 3

Customization Terms

Sample & Prototyping Fees

Sample Type	Fee	Refundable?	Lead Time
Standard Design Sample	USD 30-80	Yes, on bulk order	5-7 days
1:1 Replica Sample	USD 50-120	Yes, on bulk order	7-10 days
Complex / Multi-Technique Sample	USD 100-200	Partial refund	10-14 days
Sample Revision (2nd round+)	USD 20-50 / revision	Non-refundable	3-5 days

Sample fees are fully deductible from the bulk order invoice when the Client proceeds with a production order of 100 pieces or more. The first round of design revision is complimentary; subsequent revisions are charged as listed above.

Mold, Tooling & IP Ownership

Standard JuHong Molds & Templates

All standard cutting dies, molds, and production templates developed and maintained by JuHong remain the exclusive intellectual property of JuHong SPORTS. Clients are granted a non-exclusive license to use these for their orders only.

Client-Funded Custom Molds & Tooling

Where the Client fully funds the development of bespoke molds, dies, or tooling (as specified in the order agreement), ownership of such tools transfers to the Client upon full payment. JuHong retains the right to store and use these tools for fulfilling the Client's orders only.

Design & Artwork Confidentiality

JuHong treats all Client-submitted design files, logos, and brand assets as strictly confidential. We will not reproduce, sell, or share such assets with third parties. Clients warrant that submitted designs do not infringe any third-party intellectual property rights.

Design Approval & Change Policy

All designs must be formally approved by the Client in writing (email confirmation or signed proof sheet) before production commences. JuHong assumes no responsibility for errors in designs approved by the Client.

Design changes requested after production has begun will incur additional costs proportional to the work already completed and may extend the delivery timeline. JuHong will provide a revised quotation for Client approval before proceeding.

Cancellations after production commencement are subject to a cancellation fee based on the percentage of production completed (see Article 5).

Article 4

Quality Standards & After-Sales Service

Quality Standards & Inspection

AQL 2.5

Quality Standard

International Acceptable Quality Limit

ISO 9001

Certified

Quality management system certification

BSCI

Audited

Business Social Compliance Initiative

All products undergo multi-stage quality inspection including raw material verification, in-process checks, and pre-shipment final inspection.

Clients may request a third-party inspection at their own cost. JuHong will cooperate fully and provide access to production facilities and product samples.

All materials used are eco-friendly, free from harmful substances, and comply with international safety standards (REACH, OEKO-TEX® Standard 100 where applicable).

Goods Inspection & Acceptance

The Client must inspect all received goods within 7 calendar days of delivery ("Inspection Period"). Failure to raise a formal complaint within this period constitutes acceptance of the goods as conforming to the order specifications.

To file a valid quality claim, the Client must provide: (1) written notice within the Inspection Period; (2) clear photographic or video evidence of defects; (3) a detailed description of the non-conformity referencing the original order specifications.

Complaints regarding quantity shortages must be raised within 3 calendar days of delivery, supported by photographic evidence of the unopened shipment and packing list discrepancies.

Warranty & After-Sales Resolution

Manufacturing Defects

JuHong warrants goods against manufacturing defects for 90 days from shipment date. Defective items will be replaced or refunded at JuHong's discretion.

Warranty Exclusions

Warranty does not cover: normal wear and tear, damage from misuse or improper care, defects arising from Client-provided materials or design errors approved by the Client.

Resolution Options for Valid Claims

Full replacement of defective units

Partial or full refund of affected items

Credit note toward future orders

Article 5

Liability & Dispute Resolution

Breach of Contract

Client Breach -- Cancellation & Non-Payment

Cancellation before production begins: deposit is non-refundable to cover design, material procurement, and administrative costs.

Cancellation after production begins: Client is liable for all costs incurred proportional to production progress, up to 100% of the total order value.

Overdue balance payments accrue interest at 1.5% per month from the due date. JuHong reserves the right to withhold shipment until full payment is received.

JuHong Breach -- Delivery Delays & Quality Failures

For delivery delays attributable solely to JuHong (excluding force majeure), JuHong will offer a penalty rebate of 0.5% of the order value per week of delay, capped at 5% of the total order value.

For confirmed manufacturing defects exceeding the AQL 2.5 tolerance, JuHong's maximum liability is limited to the replacement of non-conforming goods or a refund of the corresponding portion of the order value.

JuHong's total aggregate liability under these Terms shall not exceed the total amount paid by the Client for the specific order giving rise to the claim.

Force Majeure

Neither party shall be liable for failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to: natural disasters, pandemics, government actions, war, labor strikes, port closures, or major supply chain disruptions.

The affected party must notify the other party in writing within 5 business days of the force majeure event. Both parties shall cooperate in good faith to mitigate the impact and resume performance as soon as reasonably practicable.

Dispute Resolution

Amicable Negotiation (First 30 Days)

Upon written notice of a dispute, both parties shall attempt to resolve the matter through good-faith negotiation within 30 calendar days.
Mediation

If negotiation fails, either party may request mediation through a mutually agreed mediator or a recognized trade mediation body.
Arbitration / Litigation

Unresolved disputes shall be submitted to the Nanning Arbitration Commission for binding arbitration in accordance with its rules. The arbitration shall be conducted in Chinese, and the arbitral award shall be final and binding. Alternatively, disputes may be brought before the competent courts of Nanning, Guangxi, China.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall apply to international transactions unless expressly excluded by the parties.